Are you mulling over the idea of joining It Works! and wondering if it’s a legitimate opportunity or just another scam?
This is a multi-level marketing company that claims an impressive revenue stream but also has its share of negative reviews.
In this blog post, we’ll delve into the details about It Works!, assess their business model and products, and help you determine whether it’s worth your time and investment.
Keep reading to unveil what lies beneath the surface of this seemingly attractive MLM venture.
Summary: Is It Works A Legit Company
- It Works! Global is a legitimate multi-level marketing (MLM) company that offers a range of wellness and beauty products.
- The company has faced customer complaints, including issues with delivery, sales practices, and cancellations.
- It Works! has received negative reviews on platforms like Trustpilot, indicating dissatisfaction among customers.
- Potential distributors should be aware of exaggerated income claims, high start-up costs, and the company’s refund policy before joining.
What is It Works!?

It Works! Global is a multi-level marketing (MLM) company that offers a range of wellness and beauty products, including the popular Ultimate Body Applicator, also known as the Skinny Wrap.
Company Overview
It Works! is a well-known direct-sales company that was founded in 2001 by Mark and Cindy Pentecost.
This Florida-based firm has established itself as a prominent player in the health and wellness industry, offering an array of products from weight loss essentials to body wraps.
Operating under the MLM (Multi-Level Marketing) business model, It Works! provides work-from-home opportunities where distributors can earn commissions on product sales.
While establishing its name over two decades, there have been several customer complaints addressed by Better Business Bureau (BBB), bringing into question aspects regarding its operation and product effectiveness.
Despite these issues, It Works! remains active with millions of distributors around the globe promoting their products daily via social media platforms.
Products Offered
It Works! stands out in the MLM industry for its diverse range of products.
Going beyond their flagship product, the ultimate body applicator or “Crazy Wrap,” they have expanded their product line to cater to various health and wellness needs.
- Ultimate Body Applicator: This is a non-woven cloth wrap infused with a formula designed to tighten, tone, and firm skin.
- Skinny Brew: A coffee blend that aids in weight loss with ingredients like Green Tea, Guarana, and Chromium.
- Slimming Gummies: Made from Apple Cider Vinegar and Morosil Bitter Orange extract, these gummies aim to reduce body weight and waist size.
- Defining Gel: A hydrating body contouring gel that enhances the results of the Ultimate Body Applicator.
- ThermoFight X: A supplement designed to increase fat-burning activities using a blend of green tea leaf extract (EGCG), beta-hydroxybutyrate salts (BHB), and caffeine potentiated with quercetin.
Is It Works! a Legitimate MLM Company?

It Works! is classified as a multi-level marketing (MLM) company, which operates under a different business model compared to pyramid schemes.
Difference between MLM and pyramid scheme
Understanding the difference between MLM (multi-level marketing) and pyramid schemes is essential in assessing a company’s legitimacy.
Pyramid schemes, which are illegal, don’t offer any genuine products or services.
They’re designed to deceive, primarily profiting from the investments of new recruits rather than sales.
In contrast, MLM companies like It Works! operate legally by distributing their products through person-to-person sales.
These companies provide a lawful business opportunity with potential income derived from selling real products and building a network of customers and distributors – not recruitment alone.
However, it’s worth noting that due diligence is required as some MLM programs might exhibit characteristics similar to pyramid schemes while others may require considerable effort, dedication, and effective marketing skills for financial success.
It Works! compensation plan
It Works! offers a compensation plan that is primarily based on sales and recruitment.
Distributors earn commissions by selling products and building a team of distributors.
The compensation plan includes various bonuses and incentives, such as the Fast Start bonus for new distributors and the Leadership bonus for those who achieve higher ranks within the company.
However, it is important to note that despite the potential rewards, most people who join It Works! end up making little to no money or even losing money.
This is due to factors such as high start-up costs and the heavy focus on recruiting new distributors rather than selling products to the public.
BBB rating and customer complaints
It Works! Global has had a considerable amount of attention from the Better Business Bureau (BBB) due to an array of customer complaints.
BBB’s Opinion | Customer Complaints | Related Issues |
---|---|---|
BBB’s rating reflects their opinion on It Works! Global’s interaction with customers. | Customer complaints mostly revolve around delivery issues and sales practice issues. | The company has allegedly faced issues with cancellations, as stated by customers. |
BBB has identified a pattern of complaints associated with It Works! Global. | Customers have a platform on the BBB website to air their grievances with It Works! Global. | Patterns suggest that there might be an investigation and lawsuits associated with the company. |
Alignable, Inc., a similar company, also has customer complaints listed on BBB. | Another company, World Financial Group has customer complaints on BBB suggesting it might also be an MLM. | There’s a mention of a possible lawsuit involving It Works! and another company called Melaleuca. |
These issues raised by customers against It Works! Global has cast a shadow over the company’s legitimacy.
Trustpilot rating
It Works! has a notable presence on Trustpilot, a platform allowing consumers to share honest experiences regarding purchased products or services.
However, its rating on the site isn’t one to be proud of.
TrustPilot Statistics | Numbers |
---|---|
Number of Reviews | 1,364 |
Star Rating | Poor |
Response Time | Company has 2 days to respond to negative reviews |
The company has amassed 1,364 reviews on Trustpilot, indicating a significant number of customers have felt compelled to share their experiences.
Unfortunately, the overall Trustpilot rating for It Works! is poor, suggesting that the majority of these experiences have been negative.
Adding to the concerns is the fact that the company has only 2 days to respond to any negative reviews posted on the platform, reflecting the company’s commitment to addressing customer complaints and improving services.
After reading this entire article, don’t forget to read the article where I cover a full overview of It Works called It Works review.
Reasons Why It Works! May Not Be Legit

There are several reasons why some may question the legitimacy of It Works! Global.
From exaggerated income claims to high start-up costs, discover why you should proceed with caution before joining this MLM company.
Read more to make an informed decision.
Exaggerated income claims
One concerning aspect of It Works! is the prevalence of exaggerated income claims.
Many distributors promote the idea that joining It Works! will lead to quick and substantial wealth, often showcasing their luxurious lifestyles as proof.
However, it’s important to approach these claims with skepticism.
The Federal Trade Commission (FTC) has been cracking down on MLM companies that use false or misleading income claims to lure people into their business ventures.
In fact, promoting unrealistic earning potential without proper disclosures could be considered illegal.
A thorough examination of It Works!’s compensation plan reveals that achieving significant earnings requires a tremendous amount of grueling work and recruiting efforts selling cheap products with a low commission structure.
High start-up costs
One aspect that may raise concerns about the legitimacy of It Works! as a company is its high start-up costs.
Starting a business with It Works! requires an initial investment, which can be costly for some entrepreneurs.
This includes purchasing a starter kit and stock inventory of products to sell.
According to observations, blind optimism can lead to investing too much money too quickly in a start-up venture.
Entrepreneurs should carefully consider and plan their finances before joining It Works! Lack of sufficient financing is one of the top reasons why new businesses fail.
A comprehensive, step-by-step guide on how to start a business can provide valuable insights and increase chances of success.
Misleading refund policy
It is important to note that It Works! has faced criticism regarding its refund policy.
Customers have reported feeling misled by the company’s refund process, as it can be difficult and time-consuming to obtain a full refund.
This uncertainty surrounding refunds can leave customers feeling frustrated and dissatisfied with their purchase experience.
It is advisable for potential customers to carefully review the company’s refund policy before making a purchase decision, ensuring they are comfortable with the terms and conditions outlined.
Negative reviews and complaints
Numerous negative reviews and complaints have been associated with It Works!, raising questions about the company’s legitimacy.
Let’s take a close look at some of the key issues raised by customers:
Issues | Details |
---|---|
Product dissatisfaction | Some customers have reported poor experiences with It Works! products, which can directly affect the company’s reputation. |
Complaints registered with BBB | According to the Better Business Bureau, It Works! Global has received several complaints, calling into question the company’s reliability and performance. |
Fake reviews | The ongoing battle against fake consumer reviews can impact the perception of It Works! as a legitimate company. Identifying and dealing with fake negative Google reviews is a concern for It Works!. |
Customer service problems | Customer service statistics and facts point to the importance of effectively addressing negative reviews and complaints. However, dissatisfied customers often point to the company’s poor customer service. |
Legal issues | Related searches suggest that It Works! Global is under investigation and facing a lawsuit, which contributes to negative perceptions of the company’s legitimacy. |
These negative reviews and complaints present challenges for It Works!, as they can affect customer trust and the company’s overall reputation.
They also highlight the importance of addressing customer issues effectively to maintain a positive brand image.
Pros and Cons of Joining It Works!

Joining It Works! has its pros and cons.
On the positive side, you have the potential for fun and meeting new people.
However, on the downside, there is a low-income potential, and recruiting is required to succeed in this MLM company.
Pros: potential for fun, meeting new people
Working with It Works! offers the potential for a fun and exciting experience.
Being part of this dynamic MLM company allows you to meet new people from all walks of life, expanding your professional network and creating lasting relationships.
Whether it’s attending team meetings, conferences, or social events, you’ll have numerous opportunities to connect with like-minded individuals who share your passion for health and wellness products.
Not only will you be able to build strong friendships but also learn from others’ experiences in the industry.
With It Works!, you can enjoy the excitement of exploring new possibilities while forming valuable connections along the way.
Cons: Low earnings potential, recruiting required
It is important to consider the downsides of joining It Works! as a distributor.
One major con is the low earnings potential associated with this MLM company.
Since it operates on a commission-based model, your earnings will largely depend on your ability to sell products and recruit others into the business.
This means that if you are unable to consistently make sales or build a strong team, your earnings may remain low.
Additionally, recruiting others is required in order to maximize your earning potential, which can be challenging and time-consuming.
So, while there may be some opportunities for financial success with It Works!, it’s essential to understand and evaluate these limitations carefully before deciding to join.
And remember success in MLMs like It Works! is not guaranteed and requires significant effort and dedication.
FAQs

Q: How Does It Works Actually Work?
A: It Works operates as a direct selling company, where individuals can become distributors and sell their products directly to customers. Distributors earn a commission on their sales and can also earn bonuses by recruiting others to join their team.
Q: Can I Really Make Money With It Works?
A: Yes, it is possible to make money with It Works. However, success is not guaranteed and it requires effort and dedication. Distributors who are able to effectively sell products and recruit others can potentially earn a significant income.
Q: What Does It Works Offer?
A: It Works offers a range of products, including weight loss products, body wraps, skincare items, and nutritional supplements. They also provide an opportunity for individuals to start their own online business as distributors of these products.
Q: Who Owns It Works?
A: It Works is owned by Mark Pentecost, who started the company in 2001. He initially began selling body wraps and has since expanded the product line and the business to include a variety of wellness and beauty products.
Q: Can I Recommend It Works To Others?
A: Yes, if you have had a positive experience with It Works and believe in their products and business opportunity, you can recommend it to others. Becoming a distributor allows you to earn commissions on sales generated through your referrals.
Q: Is It Works A Scam Or Pyramid Scheme?
A: No, It Works is not a scam or pyramid scheme. While some people may view the multi-level marketing aspect of the business with skepticism, It Works operates within legal boundaries and offers legitimate products for sale.
Q: Is Selling It Works Products A Good Way To Make Money Online?
A: Selling It Works products can potentially be a good way to make money online. However, success depends on individual effort and the ability to effectively market and sell the products. It Works provides an opportunity, but success is not guaranteed.
Conclusion: Is It Works! a Legit Company?
In conclusion, while It Works! is categorized as a legitimate multi-level marketing (MLM) company and delivers the products they offer, there have been numerous complaints about exaggerated income claims, high start-up costs, misleading refund policies, and negative reviews.
Although it is not classified as a pyramid scheme or scam, potential distributors should carefully consider these factors before joining It Works! to ensure they make an informed decision about this business opportunity.
With that said, I hope you enjoyed reading my article, “Is It Works! a Legit Company?”.
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